Gaming is for adults 18+ only. There is always a risk of losing. Never bet beyond your means. If you feel there's a problem, contact 7jaya Support immediately.
At 7jaya, we believe gaming is entertainment — a small, enjoyable part of life. But when the fun turns into stress, it's time to stop. Our responsible gaming policy helps you recognise and respect that line.
We place every member's physical and mental well-being above winning. At 7jaya, the goal is enjoyment — not profit. For you, and for your family.
Responsible gaming means having the right perspective on gaming. It doesn't mean you can't play — it means playing knowingly, within your limits, and for the enjoyment of it.
Responsible gaming at 7jaya means: you know how much time and money you're spending, you're playing for enjoyment rather than out of fear of losses, and gaming never takes priority over family or work.
Many people think, "I don't have a problem." But problems develop gradually — often before you even notice. That's why 7jaya provides tools in advance, so you stay safe before issues ever arise.
Keep in mind: Winning feels great, but chasing losses by placing even bigger bets is where the real danger begins. Don't fall into that trap.
Do any of the "warning" or "risky" signs above apply to you? Then use 7jaya's safety tools right now.
These tools are available to use anytime, whenever you need them.
Set your own daily, weekly, or monthly deposit limits. Once set, you won't be able to deposit beyond that limit — not even if you want to.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to play during this period, but your account will remain intact.
If you feel you need a long break from gaming, you can exclude yourself for anywhere between 6 months and 5 years. During this period, playing is not possible under any circumstances.
Set a limit on how long you play in one sitting. Once that time is up, 7jaya will automatically log you out and suggest you take a break.
View your complete gaming history for the past 30, 90, or 365 days. See clearly how much time and money you've spent — and gain an honest understanding of your own habits.
After a set amount of time or money spent, 7jaya will automatically send you an SMS or app notification. A reminder that says "You've played enough for today" can make a real difference.
7jaya wants you to stay in control of your gaming at all times. Read the questions below and answer them honestly. If you answer "Yes" to more than 3, please reach out to our Support team.
If you answered Yes 3+ times: Please reach out to 7jaya Support or use self-exclusion. We don't judge — we're just here to help.
Answer 3 short questions and find out where you stand
Need Support? In Live Chat, type "I need responsible gaming help" — our team will respond right away.
We go beyond just tools — 7jaya is by your side around the clock
7jaya's AI system monitors the gaming patterns of all members. If unusual behaviour is detected — such as a sudden spike in bets or unusually long sessions — an automatic alert is sent.
Age verification is mandatory to open an account at 7jaya. If anyone under 18 is found to have created an account, it is closed immediately — no exceptions.
Feel uncomfortable talking about gaming addiction? 7jaya's Bangla-speaking counselling team is here to help with complete confidentiality — no judgement, just support.
If you feel your balance needs to be temporarily held — whether due to family pressure or your own decision — let 7jaya Support know and your funds can be frozen for 24 hours.
If a family member believes someone close to them has a problem with gaming, they can also reach out to 7jaya support. We're here to help families too.
If you want to step away from gaming permanently, you have the option to close your account for good. Once a permanent exclusion is applied, no new account can be opened in the future.
At 7jaya, you can set four different types of limits. A handy tip: decide on your limits before you start playing, not while you're on a losing streak.
Important: Lowering your limit takes effect immediately. Increasing it comes with a 24-hour cooling-off period — so you don't make a rushed decision.
Follow these habits and gaming will always stay enjoyable
At 7jaya, fun is what matters most. Use our safety tools and always play responsibly.
Support for any gaming-related concerns: [email protected] | Live Chat 24/7