Your privacy is our highest priority at 7jaya. This policy explains in detail what information we collect, why we collect it, how it is kept secure, and what rights you have.
7jaya believes your data belongs to you. When we collect your mobile number, name, or payment details, it is solely to provide you with a better experience — never to sell or profit from.
This Privacy Policy represents a clear and honest commitment between 7jaya and all our members. By using the 7jaya platform, you agree to the terms of this policy.
From registration to gameplay — what data we collect and why
We collect various types of information when you create an account and use the 7jaya platform. The purpose is straightforward — to provide you with a safe, personalised, and uninterrupted experience.
We collect two types of information: what you provide directly (such as your name and mobile number) and what is gathered automatically from your usage patterns (such as your IP address and device type).
| Data Type | Example | Collection Method | Mandatory? |
|---|---|---|---|
| Introductory | Name, Date of Birth, NID | Registration Form | Yes |
| Contact | Mobile, Email | Registration Form | Yes |
| Financial | BKash number, bank account | Payment Page | Withdrawal |
| Technical | IP, Device, Browser | Automatic | Optional |
| Gaming Behaviour | Betting History, Favourite Games | Automatic | Optional |
| Communication | Chat Logs, Complaints | Support Chat | Where applicable |
Our Commitment to Transparency: 7jaya never collects more information than necessary without your consent. Every piece of data has a specific purpose, clearly outlined in this policy.
Permitted Purposes for Using Collected Data
7jaya uses your information to improve our services, ensure security, and personalise your experience. We never sell your data to third parties for financial gain.
When, with whom, and why your data may be shared
7jaya never sells your personal data. However, in certain specific circumstances — to deliver our services or to meet legal obligations — limited information may be shared. In every case, we follow a strict data minimisation policy.
| With Whom | What Data | Reason | Your Control |
|---|---|---|---|
| Payment Provider | Transaction Data | Payment Processing | Limited |
| Game Provider | Session ID Only | Game Management | Identity Not Disclosed |
| Security Agencies | Fraud-Related | Fraud Prevention | Where applicable |
| Regulatory Authority | As per valid requests | Legal Obligation | Mandatory |
| Advertisers | None | Not Applicable | Fully Secure |
Our Firm Commitment: 7jaya never sells your data to advertisers, data brokers, or any third party for commercial purposes — it goes against our core principles.
What 7jaya does to protect your data
7jaya uses industry-leading technology to protect its members' data. Our security team is active 24 hours a day monitoring for any suspicious activity, and independent security audits are conducted every quarter.
Your Responsibility: While 7jaya does everything on its end, keeping your password secure and avoiding unfamiliar links is your responsibility. If you notice anything suspicious, notify our support team immediately.
What types of cookies 7jaya uses and why
Cookies are small data files stored in your browser. 7jaya uses cookies to keep your login session active, remember your preferences, and improve platform performance. We never use cookies to share your personal data with third parties.
Your Rights Under GDPR & International Data Protection Law
7jaya complies with international data protection standards, which means you have full control over your personal information. Learn about your rights below and exercise them at any time.
How long data is retained and why
7jaya does not retain any data longer than necessary. Certain information must be kept for a defined period under international financial regulatory guidelines — and is automatically deleted once that period expires.
| Data Type | Retention Period | Reason |
|---|---|---|
| Financial Transactions | 5 Years | Legal Obligation |
| KYC Documents | 5 Years | AML Compliance |
| Gaming History | 3 Years | Dispute Resolution |
| Support Chat Logs | 2 Years | Service Improvement |
| Marketing Preferences | Account Lifetime | Communication Management |
| After Account Closure | 5 Years (Financial) | Legal Compliance |
How you will be notified when the policy is updated
7jaya may update this Privacy Policy from time to time — in response to regulatory changes, technology improvements, or updates to our services. Members will be notified via SMS or email before any significant changes take effect.
Who to contact for any privacy-related concerns
For any privacy-related questions, requests, or concerns, please reach out to 7jaya's Data Protection Team. We aim to respond within 48 hours.
These six core principles guide every data-related decision at 7jaya
7jaya only collects information that is strictly necessary to provide our services. No excess or irrelevant data is gathered — this is our "Data Minimisation" principle.
7jaya safeguards your data to the highest industry standards — with SSL 256-bit encryption, multi-factor authentication, and AWS cloud security.
View, correct, delete, or download your data — all of it is in your hands. 7jaya respects you as the owner of your personal information.
We believe in plain, straightforward language rather than complex legal jargon. Everything here is written to be understood — no hidden clauses, no surprises.
7jaya has never sold, does not sell, and will never sell your data. This is not just a promise — it is at the core of our business ethics.
Compliance with GDPR and international data protection laws is a firm commitment at 7jaya — verified through regular third-party audits.
7jaya's strict privacy policy keeps your data safe. Join today and play on Bangladesh's most trusted platform.
By registering, you agree to 7jaya's Terms & Conditions and Privacy Policy.